Privacy Policy

Welcome to WinMe, a platform owned and maintained by Refcoins (Pvt) Ltd. (hereinafter referred to as "Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. You can use WinMe only subject to accepting this Privacy Policy. If you do not wish to be governed under this Privacy Policy you shall refrain from using WinMe. By using WinMe, you consent to be subjected to this Privacy Policy and use and processing of your personal data in compliance herewith. The Privacy Policy is subject to and governed under the Personal Data Protection Act No. 09 of 2022.

1. Information We Collect

We collect personal information to optimize our services and provide the best possible user experience. The types of information we collect include:

a) Information You Provide Directly

  • Account Information: Name, email address, phone number, password, your financial information, and other information you provide to us through the account when creating and interacting with WinMe.
  • Profile Information: Preferences, interests, and demographic details.
  • Transaction Data: Details of your interactions with merchants or users, such as inquiries or purchase/sale history, how you interact with the various leads generated through WinMe, your communications made using WinMe.

b) Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Details about how you use WinMe, including pages visited, clicks, time spent, types of pages you visit, and the products or services you searched.
  • Location Data: Approximate or precise location data.

c) Information from Third Parties

  • Merchant Data: Information provided by merchants about offers, deals, or interactions with you.
  • Social Media Data: If you link your social media accounts, we may collect publicly available information from those platforms.

2. How We Use Your Information

  • Facilitate connections between users and merchants.
  • Personalize offers, recommendations, and content.
  • Optimize lead generation processes.
  • Communicate with you about your account, updates, and promotional offers.
  • Enhance and improve our Platform’s functionality and user experience.
  • Comply with legal obligations and enforce our terms of service.
  • Send personalized advertisements directly or through third parties.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

a) With Merchants

To facilitate connections and provide relevant offers tailored to your preferences.

b) With Service Providers

Third-party vendors that help us operate WinMe, such as hosting, analytics, and customer support.

c) For Legal and Compliance Reasons

To comply with legal requirements, enforce our terms of service, or protect our rights and safety.

d) In Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

4. Your Choices

You have the following rights regarding your information:

  • Access and Update: View and update your personal information through your account settings.
  • Right to Withdrawal of the Consent: You have the right to withdraw the consent given for processing your data. However, if you withdraw the consent, we may not be able to offer you key features and functionalities on WinMe.
  • Opt-Out: Unsubscribe from promotional communications using the link provided in emails.
  • Location Data: Enable or disable location tracking through your device settings.
  • Deletion: Request deletion of your personal information, subject to legal and business obligations.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

We may use third-party service providers and/or servers outside Sri Lanka to process your personal data, and you consent to the same.

6. Data Retention

We retain your information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

7. Children’s Privacy

WinMe is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

8. International Users

If you access WinMe from outside Sri Lanka, your information may be transferred to and processed in Sri Lanka. By using WinMe, you consent to such transfer and processing.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Effective Date" below.

10. Contact Us

Refcoins (Pvt) Ltd.
Email Address: support@winme.life

Effective date: 3rd of March 2025